We do Things
Clear
and explain in human language!
We are open to talk about legal questions very friendly and transparent. Easy, short and clear conditions make life simple and we do believe it that this is basic for good relationships!
What legal stuff can you find here?
In this section you will find answers to important legal issues, related to the website and the insurance products we offer. You will learn what cookies are, for what purpose we collect your personal information and how we keep it safe. Take a look at the terms and conditions of use of the site and learn what to do to make a complaint if something went wrong.
Information clause
In the simplest terms, this is information about the purpose for which we collect your personal data. We explain in this document, among other things, that we cannot conclude and execute an insurance contract without providing them. We also give examples of how we use your data, such as analytics and direct marketing of Balcia's own products and services.
privacy and cookies policy
That is the rules of our activities in processing your personal data. We specify in particular for what purpose, on what basis and to what extent we process your data. We also added information to whom your data may be shared.
We use cookies on the Balcia website. They save you time and make it easier for you to browse the site, and they help us provide you with the highest level of service. They are also used for analytical and marketing purposes. From our policy you will learn, among other things, what cookies are, what we use them for and how you can manage your cookie preferences.
Service regulations
We define here the terms and conditions of use of our service, as well as describe how to conclude an insurance contract through it. You will learn about the technical guidelines related to the use of the service, as well as the responsibilities associated with its operation. In this section you will also find precise information about the complaint process.
Whistleblowing
In order to fulfill the obligations arising from the Act of June 14, 2024, on the protection of whistleblowers, we inform you that the Internal Reporting and Follow-up Procedure is in force at Balcia Insurance SE, European Company, Branch in Poland. You may report any potential violation of the law at the following address: [email protected].